Generation Tux Reviews

They did help me get things sorted out, which I really appreciated. The replies were a bit slow at times, but it wasn’t the end of the world since they were helpful once they got back to me.

My order went through without any real issues, and from what I could tell, the bill was mostly accurate. There was one fee that didn’t really make sense to me at first, so I had to reach out to support to get it explained. Once they clarified it, it wasn’t a huge deal, but I do think it could’ve been clearer upfront. Overall, not a bad experience...

The suit fit mostly fine and it did show up on time, so that part was okay. But the accessories were frustrating — my tie and pocket square were included, but the cufflinks were missing, and one of the groomsmen didn’t get his socks.

Customer service did help, but it made me feel pressured having to sort that out the week of the wedding. It wasn’t a disaster, but I really expected everything to be complete without having to chase down missing pieces.

The measuring steps were simple and only took me about a minute. i appreciate when a company doesn’t make something basic feel unnecessarily complicated, it just feels like the right way to treat customers.

I was a little surprised Generation Tux had everything available in my size, especially since I was trying to pull together a tux last minute. A couple other places had the jacket but not the pants, or were missing the shirt, which was getting annoying.

With Generation Tux, the jacket, pants, shirt, and the smaller details were all there, so I wasn’t piecing things together from different orders. Checkout was simple too, which I appreciated because I didn’t have much time to mess with it.

Everything showed up when it was supposed to and fit well right out of the box. Even the shirt sleeves felt right, which is something I usually end up noticing. I’d definitely use them again

My tux did make it before the wedding, but it was way too close for my comfort. The tracking barely updated for a couple days, so I was sitting there stressing about whether I was going to have anything to wear. Once it finally arrived, the fit was fine and the return process was easy. I just would’ve liked better shipping updates so I wasn’t left worrying. Overall, it worked out for me, but I wouldn’t call the experience great.

I had it for plenty of time, just about as long as I needed, and the return was easy too. I was kind of expecting it to be more of a hassle, but it all went smoothly.

The tux itself ended up being fine, but the box looked beat up when it arrived. It was dented and partly open, so I was a little nervous checking to make sure everything was still there. Nothing was missing, thankfully, but it wasn’t a great first impression. I’d expect some kind of credit or compensation for the hassle.

I was a little disappointed that my jacket was slightly off when it arrived, and I wish I didn’t have to deal with a replacement at all. That said, they sent a new one quickly and even covered the small alteration I needed. It wasn’t perfect on the first try, but their support team was helpful and made the whole thing a lot less frustrating.

My suit didn’t fit quite right at first, so that was a little frustrating. But customer support responded quickly and got everything sorted without much hassle. It wasn’t a perfect experience, but I appreciated how they handled it and made things right...

I really appreciated how easy their rental rules were to understand. The fees, return timing, and everything else were laid out clearly before checkout, so there weren’t any awkward surprises later. that made the whole process feel way less stressful 😊

They kept me updated well overall, which was nice. I mean, it’s always refreshing when you don’t have to chase people down just to find out what’s going on.

The fit was right on point. I put it on and it just felt like it was made for me, kind of like...

Got my suit back and it looked really fresh. No weird smell, no stains that I could see, and it just kind of felt cleaner overall, if that makes sense. I’m happy with it because when something looks clean, I feel like it probably was done right.

Got it quickly... and the fit was actually really good. No complaints here

The styles were okay overall, but I did feel like the selection was a bit limited. I was hoping for a little more variety, though what was available wasn’t bad.

Rented suits here for my brother’s wedding, it worked out well. I felt a little rushed getting everything sorted, but the suits looked nice and the price seemed fair. It was way better than spending a bunch of money on something we’d probably only wear once. Overall, good value and no major complaints

The return did end up working out, but it took longer than I expected. I kind of felt ignored during the process because there wasn’t much communication, so I was left wondering what was going on for a while.

I set up an account and, reading between the lines, it felt like they actually made it for regular people to use. I could find my event details, sizes, and shipping info without clicking all over the place. I had to update one small thing and it saved without any drama. it was simple and hassle-free, which is really all I was hoping for

I ordered through the site and overall it was easy to follow, but I’ll admit I felt a bit mentally drained by the end. The sizing steps confused me in a few places, so I had to go back and fix things a couple times. Checkout was smooth though, and I did like having everything in one place. The website just feels like it could be a little more polished. Not a bad experience, just kind of average.